We want every visitor to feel welcome, supported, and able to enjoy Orana Wildlife
Park at their own pace. As New Zealand’s only open‑range wildlife park, our grounds are large and mostly flat, and our team is here to help you make the most of your day.
If you have any access needs or would like personalised support, please contact us before your visit. We’re happy to recommend quieter areas, sensory‑friendly spaces, mobility options, and anything else that will help make your time with us enjoyable.
Mobility parking
Four designated mobility car parks are located next to the entrance building. There is also a large set-down area outside the doors.
Wheelchairs
Wheelchairs are available for a small fee ($10) – just ask our friendly team on arrival about hiring one. All of our bathroom facilities offer a wheelchair accessible stall.
Access to Encounters
Due to the terrain accessed, not all of our animal encounters are fully accessible. For instance, some of our close Encounters aren't accessible by wheelchair or may require people to stand for the duration of the encounter. To check whether an experience you're interested in is accessible to you, please contact us on +64 3 359 7109 or info@oranawildlifepark.co.nz
Hāpai Access Card
Hāpai Access Card holders and their caregivers receive 50% off adult/child general admission entry to Orana Wildlife Park.
Please present your card or supporting ID when you arrive.
We offer a Flexi Annual Pass for visitors who require a caregiver. For more information on this pass visit our Annual Pass page.
Disability Assistance Dogs
You are most welcome to visit Orana with your Disability Assist Dog (DAD), that is certified by an authorised New Zealand organisation, has completed training, and is fully vaccinated to accompany you inside the Park.
To ensure a smooth visit, please read through the below information prior to making a booking.
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Pre-bookings are required, please book at least 48 hours in advance. This is to ensure our team are aware and prepared for a DAD to be in the Park.
- An adapted park map will be given to you on arrival marking the non-accessible and cautionary areas to be aware of. DADs must always be kept on a short leash and under effective control by the handler whilst on Orana grounds.
- DADs are allowed to travel on the Park shuttle but must be seated or laying down when in motion.
- Up to date vaccination records are required to proceed with a booking and DADs must be wearing the approved harness/vest and identification on arrival.
- DADs must not present any symptoms of being unwell on arrival, including having no vomiting or diarrhoea within 24 hours prior to the intended visit.
- If a DAD displays any negative behaviour towards Park animals or other visitors, you will be asked to exit the Park.
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For the welfare of all animals, there are several locations of the Park where DADs are unable to visit or where caution is advised:
- Caution when visiting: Lions, tiger, wild dog, NZ Birds (near lions)
- Unable to visit: Cheetah, Farmyard, both kea and NZ native walkthrough aviaries, and the giraffe and rhino presentations.
Please contact our friendly team if you have any questions or need further information before making a booking. We’re here to help ensure you and your Disability Assistance Dog have a great expereince while at the Park.
Note: No other animals or pets are allowed to enter Orana Wildlife Park, other than certified Disability Assist Dogs. For the safety of all animals, Orana Wildlife Park reserves the right to deny entry to a certified Disability Assist Dog if it does not meet our entry requirements.
